Hiring a Dispatcher for PM Shift (Facilities Management) in Jbeil, Byblos, Lebanon

Quatro is hiring a Dispatcher to join its Facility Management team in Jbeil, Lebanon. The successful candidate will be responsible for coordinating and dispatching service requests, work orders, and field activities while ensuring smooth communication between customers, technicians, and the internal team.

Schedule: 3:00 PM to 12:00 AM

Sector: Facilities Management & Operational Support

Key Responsibilities

• Coordinate and dispatch technicians and field teams according to service requirements.
• Receive, organize, and prioritize work orders and service requests.
• Monitor ongoing assignments and follow up on their progress.
• Ensure timely allocation of resources to different facility management requests.
• Maintain clear communication with technicians, customers, and internal departments.
• Update work orders and service information accurately.
• Handle urgent requests and adjust schedules when necessary.
• Monitor the status of active requests and ensure timely completion.
• Escalate delays, issues, or operational concerns to the relevant team.
• Maintain accurate records of dispatch activities and completed assignments.

Requirements

• Previous experience in dispatching, coordination, facility management, operations, or a related field is an advantage.
• Strong organizational and time-management skills.
• Excellent communication and coordination abilities.
• Ability to prioritize multiple tasks and work under pressure.
• Good problem-solving and follow-up skills.
• Proficiency in computer and administrative tools.
• Ability to work on-site during evening hours.
• Strong attention to detail and accuracy.